Frequently Asked Questions - Sarayu Australia
Are your products authentic?
Absolutely! We work directly with skilled artisans across India, ensuring they get the best compensation for their craft, while offering you competitive prices, so you can enjoy authentic Indian art.
How old is your brand?
Sarayu Australia is our new baby born this year, out of our passion and love for Indian arts & crafts. This is our newest venture, after successfully establishing two other brands - Giri Traders Australia (books & items related to Indian & Hindu culture), & Tuhil Australia (unique handwoven saris).
Can you customise your products to suit my requirements?
We certainly can! Working directly with the artisans means we can communicate your specific requests to them, ensuring you get exactly what you want. Make sure you visit our blog page to understand more about our products, before making a decision.
Do you ship across Australia?
Yes, we do. Sarayu Australia offers its services nationwide.
Do you have a physical store I can visit?
We have a store at 3 Mosman Drive, Wantirna South, in Melbourne. Visits are by appointment only, so please call Vasu on 0422 482 302 today to book an appointment and view our unique crafts.
Do you offer installation services for swings?
Yes, we can assist with the installation of any of the swings you purchase from Sarayu Australia for an additional fee. Alternatively, you can use the quality accessories and instructions provided to install the swing yourself.
Do you sell products other than the ones on your website?
At the moment all our available products are listed on our website. However, you can subscribe by entering your email address provided in the footer. This way, you will be notified of any new products or special offers as they become available.
Do your products come with a warranty?
Yes, all our products come with a one year warranty and a certificate of authenticity, so you can rest assured of receiving the best quality products.
